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GST Billing for Packers & Movers in India

Since the introduction of GST in India, relocation services have come under a structured taxation system. Understanding the correct GST rate helps customers avoid overcharging and illegal billing practices.

  • Customers should always carry personal valuables such as jewellery, important documents, cash, and confidential items themselves before the shifting process begins.
  • Refrigerators must be switched off at least 12 hours prior to loading to avoid gas or water leakage issues.
  • Packing materials used for local shifting are returnable within 5 days after delivery. If retained by the customer, material charges apply (Box – ₹75 | Cloth Sheet – ₹550).

Applicable GST Rates on Moving Services

  • 0% GST (RCM): Applicable only when transportation is used and the customer has a valid GST number and opts to pay GST directly under Reverse Charge Mechanism.

  • 5% GST: Charged when only transportation services are availed without packing or loading support.

  • 12% GST: Applicable for companies availing transportation services strictly for business purposes, excluding manpower or packaging.

  • 18% GST: Standard GST for complete relocation services including packing, loading, transport, unloading, and insurance.

  • 28% GST: Not applicable to packers and movers. Charging this rate is unlawful and customers should avoid such providers.

  • Tip: Always choose an IBA-approved packers and movers company like Skyway Packers and Movers to ensure proper GST invoices and valid insurance coverage.

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